Survey: Canadian companies are global leaders in digital transformation
Oxford Economics recently worked with Citrix on a global study, surveying businesses and IT executives across industries, to explore how organizations are integrating mobile technology and digital work strategies into the workplace. The results reveal important insights about the state of digital work today, and where the next phase of the mobile revolution is headed.
Canadians are Global Leaders
Canadian organizations are ahead of their global peers in a number of areas relating to digital work and expect to make more progress in the next three years. Of those surveyed, 75 per cent make data securely available to all relevant users (vs. 59 per cent of others), and 77 per cent provide training to all employees for tools, software, and services (vs. 68 per cent globally).
The survey results also showed that Canada leads the global average when measuring how mobile technology and virtual work affects business profitability, process efficiency, operational costs, and agility.
In other areas, Canada tracks global averages on mobile security: 60 per cent of respondents said their methods for securing mobile technology are highly effective (vs. 64 per cent of all respondents) and 68 per cent state they effectively manage the use of employee-owned devices (vs. 63 per cent).
Canadians Lack Cohesive Mobile Strategies
Ten years into the smartphone era, the survey found that while many companies, including Canadian organizations, have invested in the technology, most have not made the meaningful changes required to successfully and securely adopt the next generation of the mobile movement. Just one-fifth (19 per cent) of Canadian executives state their company has a cohesive, integrated mobile strategy today. Further, only 32 per cent of Canadians surveyed will allow employees to set their own schedules. These findings indicate that despite digital workplace strategies driving improved performance, most organizations have a long way to go in their practices and policies to maximize the value of this new way of working.
Canadian digital workplace strategy moving forward
While the digital transformation of work is inevitable, companies need to prepare with specific and secure strategies that support digital work if they want to stay ahead.
So, what’s stopping them? According to the survey, Canadians’ top barriers to virtual work in the organization are concerns about security (53 per cent), the cost of technology (47 per cent), and management culture (30 per cent). Addressing these concerns – three interlaced considerations that are not mutually exclusive – will mean implementing policies that are both flexible and effective.
A true transformation requires companies to invest in secure technology and IT infrastructure, but also establish coherent, integrated mobile strategies and policies that support the new wave of work. Canadian companies need to shift the mentality of their corporate cultures including updating expectations around digital work, encouraging open lines of communication around work expectations, work-life balance, business processes and security plans.
If Canadian companies want to maintain a global leadership position in the digital workplace transition, having the proper technologies, policies and security plans, and a culture that supports a digital-based workforce are essential.
Michael Murphy is vice-president and country manager of Citrix Canada
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