This feature is available to all users, enterprise voice enabled or not, and is preserved in the case of a situation of a failover environment in Disaster Recovery mode.
In this latest “how to” from CANITPRO, we will take a look at how to deploy Busy Options in Skype for Business Server 2015.
The Busy Options feature allows two types of shares when a user is already on a call:
- Busy on Busy: The call is rejected, the caller receives a busy signal
- Voicemail on Busy: The call is transferred to voicemail
Interoperability with applications like voice response groups, team calls, delegations … is detailed in the planning of the commissioning of the Busy Options feature.
Plan for Busy Options for Skype for Business Server: https://technet.microsoft.com/en-us/library/mt750457.aspx
Prerequisites
The good success of the configuration must take into account all the technological prerequisites.
- Supported Enviroment : Skype for Business Server 2015
- :https://support.microsoft.com/en-us/kb/3061064
Test Enviroment
In our example, the target environment is like this, the example is for informational purposes and cannot cover all possible deployment scenarios.
For the full Step-by-Step guide, please go to CANITPRO.
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