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How to: Deploy Busy Options features for Skype for Business Server 2015

How to: Deploy Busy Options features for Skype for Business Server 2015 

This feature is available to all users, enterprise voice enabled or not, and is preserved in the case of a situation of a failover environment in Disaster Recovery mode.

In this latest “how to” from CANITPRO, we will take a look at how to deploy Busy Options in Skype for Business Server 2015.

The Busy Options feature allows two types of shares when a user is already on a call:

  •  Busy on Busy: The call is rejected, the caller receives a busy signal
  •  Voicemail on Busy: The call is transferred to voicemail

Interoperability with applications like voice response groups, team calls, delegations … is detailed in the planning of the commissioning of the Busy Options feature.

Plan for Busy Options for Skype for Business Server:


The good success of the configuration must take into account all the technological prerequisites.

  • Supported Enviroment : Skype for Business Server 2015
  • :

Test Enviroment

In our example, the target environment is like this, the example is for informational purposes and cannot cover all possible deployment scenarios.

For the full Step-by-Step guide, please go to CANITPRO.


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