“The alliance with OpenText will enable EY to address key customer issues around managing content, while simultaneously understanding patterns of behavior and expected outcomes,” said Kimberly Connors, Partner, Ernst & Young LLP, and Canadian National IT Advisory Leader. “Our new alliance allows us to look at content problems through a transformational lens, helping clients to predict future outcomes and improve business performance.”
EY hopes to help businesses address information management issues in a connected workspace. The partnership will allow for better customer experiences by handling the petabytes of structured and unstructured computer generated data.
“Our clients are challenged by the vast amount of data generated by the very processes that are essential to running their businesses – from checking customers’ credit, to procure-to-pay processing in acquiring goods and services, to auditing,” explained Steve Watson, Global Performance Improvement Leader, EY. “Now, through our alliance with OpenText, our clients whose businesses generate masses of data, particularly through SAP solutions across organizations and geographies will be able to use the content and data to help create exceptional customer experiences and improve strategic decision-making.”
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