“After engaging with a wide variety of Salesforce.com customers, we’ve observed strikingly similar trends that indicate companies are not getting the most out of their Salesforce investments,” said Greg Lewis, president, Wave6. “We’ve seen organizations running many different CRM systems due to growth by acquisition; not sharing sales and customer information with other operational areas like marketing; or not taking advantage of advanced reporting to unlock data. What is often missing in original Salesforce implementations is an understanding of the overall business.”
Wave6 will combine its experience in sales and marketing technology with Emtec’s expertise in ERP and business intelligence to help Salesforce customers maximize the potential of their original Salesforce implementation plans.
Among the services Wave6 provides are optimization and expansion of Salesforce to align with enterprise objectives; consolidation of CRM applications and processes into a single platform; integration of Salesforce with ERP, analytics and big data; and the development and support of applications on Force.com, mobile and tablet platforms.
Wave6 also offers flexibility, as its service model includes onsite, remote, or onshore/offshore resources that can be configured according to the client’s needs.
“Salesforce combines best in class CRM capabilities with the flexibility of the Force.com platform, which allows us to deliver complex solutions quickly and generate real business value for our customers”, said Mike Carter, VP, Sales and Marketing Applications, Wave6.
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