DevOps a revenue driver, study finds 

Vanson Bourne, a global IT market research firm, surveyed 1,300 senior IT decision-makers from a variety of backgrounds, including public sector, financial services, and healthcare. The study found a 22 per cent increase in customers for participating businesses and a 19 per cent increase in revenue for 66 per cent of respondents.

The study also found that the main driver for businesses in using DevOps is the need for improvement in customer experience, according to 68 per cent of respondents. Sixty-one per cent of respondents cited greater collaboration as their second priority, followed by increased use of mobile devices at 52 per cent, and an increased need for cloud at 43 per cent.

“CA Technologies has taken the lead in identifying the benefits and challenges of adopting DevOps,” said Shridhar Mittal, general manager of application delivery, CA Technologies.  “The report paints a clear picture of what companies can expect to gain by embracing the new strategy and transforming their IT organization.  DevOps is evolving from the theoretical into an essential strategic approach for all businesses.”

Respondents acknowledged that there is still room for growth. Seventy per cent of respondents said they will need to invest in new tools and training for the expansion of DevOps within their businesses, while 53 per cent anticipate having to hire more people with the necessary skills.