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Deliverology and measuring project success by intended benefits
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Deliverology and measuring project success by intended benefits 

When benefits are managed well, government agencies realize the greatest possible savings for taxpayers, according Jordan Sims, director of organization relations and programs for the Project Management Institute, a U.S.-based non-profit professional organization for project management.

A recent study by PMI found that organizations which successfully deliver on strategy have the right tools and processes in place to monitor and measure benefits. The study found that these organizations made an investment in benefits realization management and implement a formal approach that can be replicated across projects.

“Organizations that have a fully prescribed process for reporting benefits realization report an average of 38 per cent more projects that meet or exceed forecasted ROI.,” Sims said in a recent article in the Federal Times. “Those that have fully standardized documentation for reporting benefits realization metrics report an average of 19 per cent more projects that meet or exceed forecasted ROI”. 

Metrics and measuring outcomes are also a significant part of the management method now being used by the Liberal government.

Deliverology has been associated with  Sir Michael Barber, head of the Delivery Unit launched in 2001 by then U.K. Prime Minister Tony Blair.

Under the approach he developed the process of setting priorities, measuring and reviewing outcome drives government departments to follow through and fulfill its commitments and well as producing meaningful results for the public.

Although very controversial and derided by its critics, many governments believe deliverology is a  very effective method of improving performance by setting focused and aggressive targets, and providing frequent and structured follow-up. 

For example, Prime Minister Trudeau has set aside time to meet every two weeks with relevant ministers, and their senior advisers, to discuss how policies are being implemented and what results, related to the priorities set out through deliverology, are being achieved.

If you’re working for the government, you’ll need to learn more about deliverology in order to determine where it fits in your operations. Definitely, managers, unit heads, and senior analysts will need to brush up and proactively prepare for the new delivery model.

If you’re doing business with the government, knowledge of deliverology could help provide insight on how to priorities are being set and targets are being achieved.

These are the issued that will be tackled in the upcoming Canadian Government Executive Leadership Summit 2016 on Deliverology in Practice.

You’ll learn about the ins and out of deliverogy and get a chance to talk the experts that practice it in the upcoming Canadian Government Executive Leadership Summit 2016 on Deliverology in Practice.

The event will take place on October 5th, from 8:30 a.m. to 3:30 p.m., at the Sheraton Hotel on 150 Albert Street, in Ottawa. Leaders from both inside and outside the government will discuss how they have adapted new methods of measuring performance to ensure their organizations are on track to provide desired outcomes.

Moderated by Patrice Dutil, editor-in-chief of the Canadian Government Executive,  and professor of politics and public administration at Ryerson University, the panel includes:

Tony Dean, professor at the School of Public Policy and Governance at the University of Toronto, and adviser in public administration and public reforms to various governments in Canada and around the world

Craig Szelestowski, a Lean Government and transformation specialist

Murray Kronick, national service lead for performance management for Interis BDO

Tom Rosser, senior deputy minister for strategic policy at the Department of Fisheries and Oceans Canada

Ian Williams, business intelligence and analytics unit manager for the Toronto Police Service

Lou Di Gironimo, general manager of Toronto Water, for the City of Toronto

If you want to update your management skills, learn about new tools, and boost your delivery capacity, click on the link below to register for the:

CGE Leadership Summit 2016 Performing, Measuring, Reporting: Deliverology in Practice event

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