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5 must-have apps for the small business leader in 2017
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5 must-have apps for the small business leader in 2017 

A recent survey found that 68 per cent of small businesses use mobile or web-based apps in their operations; however, 41 per cent believe there are too many apps to choose from.

David Borrelli

And with the use of mobile apps for customer service set to increase by 219 per cent in the next two years, according to a recent report by Salesforce, there’s no better time to identify the apps that will help you run your business (and your life) for the year ahead. Here are some the top apps to help you get started:

Using AI. Gartner recently identified its top 10 strategic technology trends for 2017 and called out Intelligent Apps as one of them. They describe intelligent apps as performing some of the functions of a human assistant, making everyday tasks easier and users more effective. Essentially, these are apps that use artificial intelligence and machine learning to transform the nature of work. Consider using tools like Salesforce Einstein to easily build AI-powered apps with just a few clicks to run your business smarter and serve your customers faster.

Tracking time. In business, time is money and for small businesses – it’s everything. Make sure you’re making the most of the time on the clock by using an intuitive tool to track your hours. The Eternity Time Log lets you track multiple, hierarchical project, review and adjust logs, and generate detailed reports and charts to let you really delve into where you’re spending your time. And unlike other time logs, this app lets you track your work, your sleep, and your play, so you can keep a close watch on your work life balance from any device.

Digitizing paper. While paperless business is becoming the norm, there are certainly instances when paper comes into play. For those moments, CamScanner can quickly digitize documents when you’re in a mobile setting. Using just your smartphone, you can scan documents, turn them into sharp PDFs, share, or edit quickly and easily. It’s a must-have for working in a mobile world.

Granting permission. As your business grows, so does the complexity of managing and assigning permission to access various pieces of data. As much as any business owner would like, they can’t be in two places at once. An app like The Permissioner, allows administrators to select one or more permission sets to one or more users at a time. It reduces time and frustration and is all done from one intuitive and simple screen.

Business travel. When you travel for business, you’ve got more on your mind than what to bring with you. From client big presentations to last minute invitations to an industry event, be well prepared (and well packed) for any situation while you’re travelling with an app like PackPoint that lets you build custom packing lists so you have everything you need when you’re away. It also checks the weather to make sure you bring the right clothing, connects with Evernote so you can view your packing list across all devices.

 If you want to add more apps to your list, check out AppExchange, the world’s largest marketplace for business apps. And while you’re adding new apps like these, take a moment to get rid out some of the apps that are no longer relevant to your business or that you no longer use. Keeping the right apps at your fingertips can prove to be indispensable as you move into the New Year.

Dave Borrelli is Salesforce.com’s assistant vice-president of commercial sales for Canada. He is responsible for driving growth and customer success for the Canadian business unit..

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CLOUD

5 must-have apps for the small business leader in 2017 

A recent survey found that 68 per cent of small businesses use mobile or web-based apps in their operations; however, 41 per cent believe there are too many apps to choose from. And with the use of mobile apps for customer service set to increase by 219 per cent in the next two years, according to a recent report by Salesforce, there’s no better time to identify the apps that will help you run your business (and your life) for the year ahead. Here are some the top apps to help you get started:

Using AI. Gartner recently identified its top 10 strategic technology trends for 2017 and called out Intelligent Apps as one of them. They describe intelligent apps as performing some of the functions of a human assistant, making everyday tasks easier and users more effective. Essentially, these are apps that use artificial intelligence and machine learning to transform the nature of work. Consider using tools like Salesforce Einstein to easily build AI-powered apps with just a few clicks to run your business smarter and serve your customers faster.

Tracking time. In business, time is money and for small businesses – it’s everything. Make sure you’re making the most of the time on the clock by using an intuitive tool to track your hours. The Eternity Time Log lets you track multiple, hierarchical project, review and adjust logs, and generate detailed reports and charts to let you really delve into where you’re spending your time. And unlike other time logs, this app lets you track your work, your sleep, and your play, so you can keep a close watch on your work life balance from any device.

Digitizing paper. While paperless business is becoming the norm, there are certainly instances when paper comes into play. For those moments, CamScanner can quickly digitize documents when you’re in a mobile setting. Using just your smartphone, you can scan documents, turn them into sharp PDFs, share, or edit quickly and easily. It’s a must-have for working in a mobile world.

Granting permission. As your business grows, so does the complexity of managing and assigning permission to access various pieces of data. As much as any business owner would like, they can’t be in two places at once. An app like The Permissioner, allows administrators to select one or more permission sets to one or more users at a time. It reduces time and frustration and is all done from one intuitive and simple screen.

Business travel. When you travel for business, you’ve got more on your mind than what to bring with you. From client big presentations to last minute invitations to an industry event, be well prepared (and well packed) for any situation while you’re travelling with an app like PackPoint that lets you build custom packing lists so you have everything you need when you’re away. It also checks the weather to make sure you bring the right clothing, connects with Evernote so you can view your packing list across all devices.

 If you want to add more apps to your list, check out AppExchange, the world’s largest marketplace for business apps. And while you’re adding new apps like these, take a moment to get rid out some of the apps that are no longer relevant to your business or that you no longer use. Keeping the right apps at your fingertips can prove to be indispensable as you move into the New Year.

Dave Borrelli is Salesforce.com’s assistant vice-president of commercial sales for Canada. He is responsible for driving growth and customer success for the Canadian business unit..

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