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3 top concerns CSOs and CIOs need to tackle in 2017
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3 top concerns CSOs and CIOs need to tackle in 2017 

This year we will see those trends continue to evolve and affect new areas of business and technology management. While it will come as no surprise that new security considerations will be needed, businesses will need to be wary of how this affects their management of employees.

Securely handling the increasing endpoints

While the public sector may be growing more comfortable with cloud computing, the adoption of this technology is still hampered by security concerns. Many organizations are struggling with technological complexities and information overload as a result of mobility, and the growing volumes of business data and apps being accessed over multiple networks – often outside of IT control.

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However, it’s a combination of both technology and education that will help overcome these barriers. A strong Enterprise Mobility Management system will help to better track and control data being sent through these endpoints. Further, vendors and IT leaders need to be more vigilant in cutting through the hype and drama surrounding security breaches to properly outline what is and isn’t a true security concern for the organization.

The need for cloud architects

Over the past year, the cloud has continued to dominate the focus of both private and public sectors. According to Gartner, the global public cloud market is projected to grow 17.2 per cent to $208.6 billion in 2017. It’s clear that the future remains cloudy. Previously, analysts and experts predicted that hybrid cloud would increasingly emerge and be adopted, something that hasn’t changed. This year the focus will shift to making sure the expertise is available to enable this technology.

In 2017, to address the increasing demand for cloud, we will see an increasing emphasis on hiring those with cloud technology experience. Gradually, IT admins will need to become cloud architects, as businesses become increasingly trusting with the world of cloud computing, and more willing to increase expenditures. This will be no small task, as a survey funded by the Government of Canada and released by the Information and Communications Technology Council found that there won’t be enough qualified people to fill the additional 182,000 ICT talent needed by 2019.

Business practices challenged by mobility & BYOD

A Catalyst Canada survey from this year found that 76 per cent of Canadians own a smartphone and with the increasing rise of Bring Your Own Device (BYOD) policies in the workplace, it’s no surprise that challenges surrounding how devices should be used in the workplace are appearing. Previously a lot of focus has been placed on making sure the correct technology is in place and whether policies support secure access to corporate data and apps.

In 2017, new questions and challenges that shift focus from technology to the human element will arise. Questions concerning where certain responsibilities fall will increasingly take to the forefront. Can businesses expect employees to use their own personal devices for work? How should data roaming costs be divided? There will also need to be clear policies and rules put in place concerning work-related file sharing across personal devices to ensure security.

Needless to say, as we continue to evolve the way we work and the way we access data, we will need to be prepared to consider both technological and human factors.

Michael Murphy, is the VP and Country Manager of Citrix Canada

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